<p>I really love the people at BigBadFlower.com. They had sent me five of the six Hibiscus plugs I had ordered because they were sold out of one. They charged me for six, however, so I notified them of the overcharge by e-mail. I received a response the same day from the owner of the company, who offered me a refund or a replacement Hibiscus of my choice. I asked for a replacement and told him I wanted Heat Flash or Delta Dawn in case Heat Flash was sold out. A few days later I received both Heat Flash and Delta Dawn for free.</p>
<p>I was so delighted that I placed another order. I placed the order on a Saturday, the plants were shipped on Tuesday, and I received them on Thursday. This place doesn't procrastinate. This time I ordered Madame Dupont, Blueberry Thrill, Floral Fantasy, Gabriel, Swamp Music, and Tsunami. Once again, the shipping for all six was only $6.00 and the plugs were $6.86 each.</p>
<p>Now a less happy update: Most of the roses I received from Hortico are suffering badly from dieback. I've already had to trim the canes numerous times to get down to live wood, so I guess this is the last time I'll order from Hortico.</p>
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