Hi, Estelle!
Your Phalaenopsis look to me thirsty, especially the second plant! I would take that one out of the second pot and flood the medium with room temperature water, and don't put it back into that 2. pot, so you can see what's going on. I would probably do this a few days in a row, since the bark is relatively large and the water probably just runs through without really watering.
I am guessing that latter part.
In a nutshell, the roots are not picking up enough water.
Hope that helps!
Oh and those roots - don't cover them, if they "want to be free", I would let them. But I would water them too.
Some additional info -
no direct sun
65 - 80 degrees F
fertilize 4 times a year!