I had a Dell Inspiron 15" laptop which worked well until the battery fried itself. At that time, I was told it was a common problem. My computer was 4-5 years old so I just bought a new one. Went with Dell Inspiron 11" 2-in-1. That lasted only 4 months before running into hours of tech support calls. Resolved by sending to Houston for a new hard drive. Lost all files during process but had backup of most. Now, 2 months later, more problems, more hours with tech support, likely resolution is to send to Houston for a new motherboard. Sheesh. Guess who's done with Dell??
I like the size and portability of the 11" screen. Mostly I plug into power, large screen, and normal size keyboard and work from my desk. The touch screen is nice when working elsewhere. I don't want to compromise on speed but neither am I a power user - internet access, Word, photos. No gaming, no streaming other than random clips, very few apps.
Any suggestions for a reliable middle road computer? Thanks. I am totally frustrated...Dell is no help and I didn't buy any protection plan or geek squad or whatever the stores offer.
Sigh.
