I had that same sort of experience. I ordered for Bentley Gardens, thinking I would get some big nice fans. Well the fans were a bit bigger than a pencil but not much and one died. I like to buy from the daylily people here and use the recommendations you all give.
I have received fans from;
Bluegrassmom
Tink3472
Floweringchild - she's not here much anymore. What a nice person
Lalambchop
They were all big healthy fans, packed well and thriving in my garden today.