I am in the process of digging and shipping orders today ( for shipping tomorrow) and will dig Sunday ( for shipping Monday.) This year, I decided to give extra fans of the plants people ordered instead of bonus plants. In part, that is because it is what I prefer to receive but it is hard to figure out what someone might ( or might not) want. Hopefully that will be OK with all the buyers. No one has complained so far, and I believe it was stated on the auction when it ran. As a seller, I try to send plants that I would want to get.
From the standpoint of a seller:
very seldom have I done this, but this one buyer kept bidding on and winning my plants over a 2-3 year period. . He NEVER gave feedback but he kept on bidding and ordered probably at least 30-40 plants. He seldom communicated either. . One time ( he was in IL) he asked me to mail the order to an address in FL, which was not listed as his LA address. I did so, but then was very frustrated when the package was listed for days as "Attempted delivery" and he didn't bother to pick the package up for at least a week. Never heard a word from him about this but figured the plants couldn't have been in great condition after sitting in a Post office in FL for a week or more. So finally, I decided to block him from bidding on future auctions. So he wrote this spring and wanted to know why I had blocked him, as he wanted to bid on some of my plants. Grrr!!!
The best recourse if you have a problem is to go directly to the seller. Anyone worth their salt will try to make it right. If not resolved, then go to Mike Longo.
