I had to post to say that I just had the BEST time corresponding with Ken and putting an order together. With his experience backing me up, I've decided to see if I can grow orchids... and I am totally entranced with not only his plants but also those wonderful mounts that he uses. (The 'Bluebird' on the left in the last photo is not available -- it's mine mine mine! But he does have similar mounts in cork as well as a number of other woods.)
I love that his discount has always covered shipping for me (even with heat packs), so there's no second guessing about prices -- I just assume I'll end up paying about what it says on his website listing. I'm not promising this will be true for every order, just letting you know my experience. Also, nobody packs plants with more care!