So, to wrap up my thread - the seller did refund my $$ which makes me feel much better. I feel it was the right thing to do and shows her to be an ethical proactive seller. She did make a point of telling me though that my photo above shows a normal, typical, and fully acceptable medium size fan. Her concern was how dehydrated it looked. So we'll agree to disagree on size and call it a day. I do appreciate that she listened to me and acted on it. I'm not a confrontational person and it makes me uneasy, so I'm glad it went smoothly!