"You are expecting someone who is asking for help with using the website to already know how to use the website."
Not really. As I said, it doesn't matter on which forum the thread is posted, when someone replies it will automatically pop up at the top of the list as soon as you click on the site. There is no need for you to search the whole site.
I guess I'm not explaining this well. I'm sorry, but I just don't know how to put it in more simple terms. Maybe someone else can do better than I. Hopefully another member will come by and comment.
Karen