I received an order this Spring. As luck would have it, the order arrived the day before our last furious storm of the season, with nighttime temps dipping into the mid teens. Like an idiot, I planted half the order in 40mph winds, knowing it would get freezing cold. The roses I planted all froze. My bad. Some are not dead, however.
What surprised me about the order was the number of plants that I would have characterized as "barely rooted cuttings." Maybe a third of the order was. That's a big surprise to me since I ordered these in September of last year. For example, Konigin von Danemark was not yet two inches tall. I took delivery of about 16 roses. Between the freeze and the small size I'm betting that I lose fully half of them. Perhaps more. That puts RVR's batting average below my threshold. I will only buy gallons from them in the future. That limits my order size to maybe one per year.