Maybe I remembered wrong but I thought when I was ready to check out they not only had a 10 or more shipping price and extra charge per plant.
I have said I am cheap and especially cheaper when it comes to an annual. I am not good at over wintering Coleus so it is a 3 month investment and I also have large perennial gardens that I am developing and planting. It is too big of an investment for me to pay a lot for annuals for such a short growing season for my zone.
That said I think they would think good customer service would have been to apologize to their long term customers and send you a couple bonus plants that did not sell we know the greenhouse is not empty and tell you that in the future they will not be able to send bonus plants for the reasons they stated. Just my opinion.
