They were so good for such a long time, but then they started going downhill very quickly, and now I don't trust them at all. Some of the plants they send are miserable little things that look nearly dead or are completely dead, and even the good ones usually turn out to be something I didn't order.
In 2009 and 2010 I ordered several hybrid teas that were not being offered by any other nursery. When the orders arrived, both included Climbing Iceberg and Autumn Damask. They're not hybrid teas and their names weren't close to the names of the roses I had ordered, so there was no logical explanation for the mixup. I think they just had huge numbers of those two roses and were unloading them on customers who had ordered something that was out of stock.